Frequently Asked Questions

How long will it take for my purchase to ship? 

Because of the variety of items we have on our site, from hand crafted items to ready made, there are different shipping times for items to ship.

Wreaths and Swags (1-2 weeks to ship)

Decorator Bows ( 2-3 business days)

Hydrangea Bows (3-4 business days)

Ready Made (1-2 business days)

 

What is Made to Order?

Made to Order means that your order will be made after the item is purchased. We are duplicating the item shown in the picture. All the same flowers are used and the design is the same. It does allow the customers to change a few things in the design like, add or subtract a bird nest, add ribbon tails even if they are not shown in the original picture or swap out ribbon to another design shown on the website. Because it is hand made no two items are going to be exactly alike as they would be if they were made by a machine.

 

What if I have a question or change my mind about a design option?

 We respond the quickest to our emails. Because we are a very small business we have to make the most out of every minute of the day. So it is best for us to group like things together. I read emails several times a day and if it is something that needs immediate attention, I get back to you right away. Otherwise, I answer all the messages at one time. I will always get back to you withing 24 hours.

 

Do you ever have sales and promotions?

Because we are mainly a hand made and custom made business, we seldom have sales. We are gradually selling more ready made items, so there will be some discounts in the future. Be sure and sign up for our newsletter so you will be the first to know when they  are offered.

 

Will you make me a smaller size decorator bow than shown in the picture?

Absolutely. When you are checking out, there is a place for comments. Just leave the size bow you would like. Basically, the width of the bow and the length of the ribbon tails. Always feel free to contact me if you have any questions or just to verify that I received your request.

 

 
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